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Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A popup will show up. It includes elaborate information about all the operations that you can perform on the given page. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of educational video clips demonstrating how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, check out our extensive Frequently Asked Questions section, which covers questions asked by actual clients and provides practical solutions. We frequently update our Frequently Asked Questions database with new entries in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can touch base with our excellent team of customer service technicians available 24-7 and eager to help you with any issue. Each trouble ticket you open will be replied to within 60 minutes (the average support ticket response time is just 20 mins), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 324714

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com